free business intelligence and analytics software

What is Business Intelligence?īusiness Intelligence (BI) is a part of call center analytics that gathers, organizes, and analyzes data.

One of the most critical tools in a contact center is Business Intelligence. These tools can lead to growth and greater opportunities. You need good management, hard workers, and software that meets and exceeds your needs to be successful. The Complete Guide to Managing Call Center Agents.On-demand education from expert panelists. Short clips, deep dives, and relatable content. Leading companies choose TCN for improved efficiency. Learn everyhing about STIR/SHAKEN and call blocking before the June 30 deadline. Comprehensive Guide To Regulation F And How It Impacts Debt Collection Trending.Prevent your calls and numbers from being blocked or marked as spam. Stay informed on how business managers are keeping up with compliance and recent changesĮfficient call center compliance for any industry.Īccess securely all permanently disconnected US geographic and toll-free numbers. Missed C3 2022? Start watching session replays now.įree eBook: 2021 Managers Guide to TCPA Compliance Stay connected with the team-internal chat for agents and managers. Get the complete view of agent and customer interactions. Increase productivity and provide customers with the best experience.

Human intervention for manual dials and cell phones for outbound calling. Multi-channel communications built with your organization in mind.īetter customer and agent experiences while reducing compliance risk.Īutomate and scale your call center with speech and payment IVR solutions. Use the SAS SDK for iOS and SAS SDK for Android to create your own customized apps that you can personalize with embedded SAS Visual Analytics content, your corporate logo and name of your choosing.Cloud-based call center software built for any size organization.Įasy and efficient call center compliance for any industry. Business users can can see and interact with key insights 24/7 – on their tablets or smartphones. The need to answer questions and make decisions doesn’t stop just because you’re not at your desk. Share insights with stakeholders to encourage wider discussions and greater collaboration. Incorporate BI and analytics into a workflow or other app on mobile devices.

Native gestures and controls let you view and interact with dashboards, reports and charts – anywhere, anytime on tablets and smartphones. Quickly and easily monitor and understand business performance.

Stay in sync with native apps for Windows 10, iOS and Android.

With the free SAS Visual Analytics mobile app, you can: Get powerful insights and facts wherever and whenever they're needed.

Free business intelligence and analytics software